Q1: What kind of company are you?

F: What kind of company are you?
A: We are a professional printing and packaging company with over 60 years of experience, providing one-stop service from design to production, ensuring stricter quality control and more competitive pricing.
F: Do you use eco-friendly materials? Can you provide related certifications?
A: Yes. We widely use FSC-certified paper, recycled paper, and biodegradable materials. All relevant certifications can be provided upon request.
F: What finishing options do you offer for premium gift boxes? Can you provide samples?
A: We offer hot stamping, embossing, UV coating, silk-screen printing, and velvet lining. We can provide physical sample kits.
F: Do you have a quality inspection process?
A: Yes, we implement comprehensive quality control throughout the entire process, from raw materials to finished products.
F: Can you provide compliance statements for key materials (such as gray board paper, art paper), such as proof of compliance with EU REACH regulations?
A: Yes, we can. For all our standard materials, we have Material Safety Data Sheets and can provide formal compliance statements meeting EU REACH regulations. This is standard documentation for our European customers.
F: How do you handle quality issues if they are found?
A: For any quality issues caused by us, we commit to reworking or remaking the products. Rest assured. What are your key quality requirements for this order?

Q2: What products can I buy from you?

we provide customers with integrated professional services, ranging from folding cartons and various gift boxes to overall packaging solutions.

Q3: Can I get samples for free?

Yes, there is no charge for standardized product samples. But you may need to pay for shipping cost.

Q4: Why should I buy from you instead of other suppliers?

1.Integrated production ensures a secure and reliable supply chain.
2.Pharmaceutical-grade standards guarantee premium quality.
3.Customization accepted from provided designs or samples with flexible adaptation.
4.Stable delivery schedules paired with highly competitive pricing.
5.Smooth communication supported by an experienced professional team.

Q5: How can I order your products online?

1. You are welcome to contact our sales department through website or social media. 2. Tell us your detailed needs. And discuss all matters with us, such as quantity, specifications, printing, packaging, price, etc. 3. Make a proforma invoice for processing.

Q6: When can I get your price list?

All replies will be completed within 24 hours. After receiving your detailed needs, we will send you an accurate price list in time.

Q7: How can I get your quotation as soon as possible?

If you want to know more about our products, please provide detailed product requirements, including product size, shape, and order quantity. You can send a message via Whatsapp, WeChat, email or submit an inquiry on the website. We will send you the best quotation within 24 hours.

Q8: How long does it take for mass production?

The delivery time depends on the specific project, order quantity, sales season, etc. Generally 15~25 days after order confirmation. Please contact our sales manager for the specific time.

Q10: Can I customize our products and printing?

Yes, we accept OEM and ODM, about OEM, you can customize the product, such as print your logo on it, specially design the size, color, material, pattern and packaging. About ODM, our factory has a professional team with rich experience in packaging design and manufacturing. Just tell us your ideas, we will help you realize it. Please send us your samples or drawings or details for start. Then we can design the products you want according to your sample. Samples can be sent to you for evaluation before mass production.

Q11: How do you guarantee the quality of your products?

First of all, we have been in this field for more than 60 years and enjoy a high reputation and respect among existing customers. Second, we have our own QA and QC department, there will be pre-production samples before mass production and final inspection before shipment. Third, we need repeat orders from your company, quality and service are the most important to us.

Q12: Can I check the quality of the goods before delivery?

Of course, free samples are available for inspection before ordering. Welcome to visit our factory or authorize a third-party agency to check the quality of the goods before delivery. Please feel free to contact us. We are always ready to provide you with relevant services.

Q13: What other services can you provide?

Accepted delivery terms: FOB 
Accepted payment currency: USD, EUR, RMB
Accepted payment method: T/T, L/C，Trade Assurance via Alibaba.com
Used language: English, Chinese

Q14: Can you provide sea or air transportation?

Yes